Falah help centre
Falah app questions, answered plainly
Quick answers about accuracy, features, privacy, availability, billing, and using Falah around the world.
About the app
Falah is an iPhone app for prayer times, Quran, Qibla, duas, adhkar, widgets, and guided Islamic learning. It is operated by Mykoala Pty Ltd and is currently published on the App Store under Shamal Krishna.
Support and account help
For technical help, billing questions, privacy requests, or account deletion, visit Support or email sam@mykoala.com.au. Current pricing and subscription terms are shown by the App Store.
Common questions
How are Falah prayer times chosen?
Prayer times depend on location, date, time zone, and calculation preferences. Compare the result with your local mosque or recognised authority, particularly when travelling or living at high latitude.
Why can Falah and my mosque show different times?
Calculation angles, Asr method, safety adjustments, and fixed iqamah schedules can create differences. A mosque’s congregation time is not necessarily the start of the prayer window.
Does Falah include a Qibla compass?
Yes. Compass accuracy can be affected by nearby magnets, metal, electronics, and device calibration.
Can I read and listen to the Quran?
Yes. The current Quran experience includes reading, listening, search, and translation options.
Does Falah show ads or sell personal data?
Falah states that it has no ads and does not sell personal data. Read the Privacy Policy for the data categories, purposes, service providers, retention, and deletion process.
Is Falah available on Android?
Android is coming soon. There is currently no verified public Google Play listing, so the website does not show an active Android download link.
Where can I see current prices or subscription terms?
The App Store is the source for current prices, subscription periods, and purchase terms. The website does not publish a price or trial-length promise.
How do I delete my Falah account and data?
Follow the in-app steps or use the external Account Deletion page to send a request to sam@mykoala.com.au.
Are Ramadan dates and timetables final?
Projected dates and calculated timetables help with planning. Local moon-sighting announcements and recognised local authorities may differ and should be followed for observance.